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Order Info
(1) For your easy ordering
process and secure on-line credit card payment,
we have provided the "Add to Cart" button though
PayPal.
(2) For those who do not want to open account at paypal and do not use
Credit Card, we will accept your personal check or MO sent to our US office
at "Kencrest USA, Inc. 9325 Lima Ter. S., Seattle, WA98118, United
States". Phone 858-204-0197 (please make your check payable
to Kencrest USA and allow several days to clear the personal check). You
can e-mail your order and payment information to koki@kencrest.us
For those who do not
want to use Online Credit Card Payment Service or PayPal Service, we
accept your order and Credit Card payment by "FAX
to our Japanese office Fax No. 81-575-25-2699 (Order Form)" or "Phone
Call to our US Office
858-204-0197". Below Order
Information are required for processing your Credit Card
payment.
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*Your Order
List :
*Type of Your Credit
Card :
*Your Credit Card
Number :
*Expiration
Date :
*Your Verification
Number (3 or 4 Digit Number) :
*First Name (Exactly
same as the name on your Credit Card) :
*Last Name (Exactly same
as the name on your Credit Card) :
*Street Address
:
*City
:
*State or
Province :
*Your Zip Code or Postal
Code:
*Country
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(3) We will basically ship your order directly from Japan via EMS (speed post,
insured). It will usually take only 3-5 days to arrive you. As soon as
the shipment is made, we will e-mail you the EMS tracking number, and you
can trace it at EMS Trace
(4) The shipping charge of $7 will be added to your initial knife
ordered, and no additional charge for the second knife and more, if
ordered together.
(5) Any defective knives, if found, can be returned to our US office address below for refund or replacement. (This does not cover any misuses or abuses.)
After receiving the knife, if you did not like
it, you may return the knife within 10 days. (Shipping cost for
returning will be customer's cost.) Please notify us for
the return Email at koki@kencrest.us.
All returns should be made in
original package and they must be new. (Never
used and never be in Water).
Kencrest USA, Inc. 9325 Lima Ter. S., Seattle, WA98118, United States
(6) Unlike common kitchen knives available in the market,
Japanese Chef's knives are extremely sharp. Please use special care
to use them (never use to cut a frozen food), and after used, please
wipe the blade with a dry cloth and store in the safe and dry place
(dishwasher machine is not
recommended).
(7) We
also have another website for Outdoor use knives produced in Japan.
Please look at the top brand knives such as "Hattori", "Seki-Cut",
"Saji" etc at www.japaneseknifedirect.com
THANK YOU FOR SHOPPING WITH US
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