Order Info

           (1) For your easy ordering process and secure on-line credit card payment, we have provided the "Add to Cart" button though PayPal.

           (2) For those who do not want to open account at paypal, we will accept your personal check or MO sent to our San Diego office at Kencrest USA, Inc. 4110 Amoroso St, SanDiego CA 92111, Phone 858-663-3985 (please make your check payable to Kencrest USA and allow several days to clear the personal check). You can e-mail your order and payment information to koki@sekidirect.com

UP !    

  For those who do not want to use PayPal payment service, we can accept your Credit Card Payment (AMERICAN EXPRESS, VISA, Master Card, DISCOVER). We need below your Credit Card information to make process for your order and payment. Credit Card Payment will be completed within 2 to 3 days. After then, we will ship orders immedeatly by EMS.

Please send below information by Fax or Email.

Our Fax Number 81-575-34-8260

Or Email to koki@sekidirect.com   ( Please write your Credit Card Number separately in 2 mails for  security. Please write last 4 digit number in second mail.)

*Your order list :  *Type of your Credit Card :  * Your Credit Card Number :  * Expiration Date :  * Your Zip Code or Postal Code :  * Your Card Verification Number ( 3 or 4 Digit Number)  * First Name (Exactly same as the name on your Credit Card)  * Last Name (Exactly same as the name on your Credit Card)  *Street Address :  * City :  * State or Province :  * Country :

 

           (3) We will basically ship your order directly from Japan via EMS (speed post, insured). It will usually take only 4-5 days to arrive you. For the knives we have in stock at San Diego, we will ship via USPS from San Diego. As soon as the shipment is made, we will e-mail you the EMS tracking number, and you can trace it at EMS Trace

          (4)  The shipping charge of $7 will be added to your initial knife ordered, and no additional charge for the second knife and more, if ordered together.

          (5)  Any defective knives, if found, can be returned to our San Diego office address below for refund or replacement.

In case that if you don't like your order of knife after receipt of your order, we accept your returning within 7 days. Shipping cost for returning will be customer's cost.  (This does not cover any misuses or abuses.) 

All returns should be made in original package and they must be new.  (Never used and never be in Water).

Kencrest USA, Inc. 4110 Amoroso St.  San Diego, CA92111

          (6)  Unlike common kitchen knives available in the market, Japanese Chef's knives are extremely sharp. Please use special care to use them (never use to cut a frozen food), and after used, please wipe the blade with a dry cloth and store in the safe and dry place (dishwasher machine is not recommended to avoid rust). 

          (7)  We also have another website for Outdoor use knives produced in Japan. Please look at the top brand knives such as "Hattori", "Seki-Cut", "Saji" etc at www.sekidirect.com     

THANK YOU FOR SHOPPING WITH US